A structured, evidence-informed capacity-building program that equips educators, counsellors, first responders and leaders to Look, Listen and Link — turning psychological first-response into an everyday institutional practice.
The same 3-day PFA backbone is contextualised for the setting it's delivered in — the case studies, role-plays and referral pathways change; the core competencies don't.
For counsellors, teachers & leadership teams — classroom distress signals, peer support structures, and parent-linked referral protocols.
For student counselling cells & faculty mentors — exam stress, identity transitions, ragging and hostel-based crisis response.
Aligned to PSYCHOLOGICAL SAFEWORK™ — manager readiness, EAP linkage, and post-incident workplace response protocols.
For volunteers, faith & community leaders and frontline responders working with the public in distress.
Certifies counsellors and HR leads to independently deliver Sanjeevani's 1-day PFA modules within their own institutions.
Warning-sign recognition, safe conversation scripts, and institutional escalation pathways for high-risk situations.
Non-judgemental first response, classroom re-entry support, and confidential parent-communication guidance.
Scenario refreshers, updated protocols and supervised practice for previously certified PFA responders.
Each day builds on the last — foundational awareness, then applied skill, then supervised practicum — so participants leave able to respond, not just recognise.
Grounding in what psychological safety means for the specific institution, common presentations of distress, and the ethical boundaries of first-response helping versus therapy.
Hands-on practice of the core PFA sequence through guided role-play, case studies drawn from the institution's own context, and structured feedback.
Supervised simulated scenarios specific to the track, a session on preventing helper burnout, and certification with a take-home institutional response toolkit.
K-12 educators & SEN staff
Student counsellors & faculty mentors
Corporate & workplace teams
Volunteers & frontline helpers
The school track is delivered inside the MSAARTHI counsellor operating system, so PFA protocols plug directly into existing referral and documentation workflows.
The corporate track applies the SAFEWORK workforce wellbeing standard, aligning PFA response with manager escalation and EAP linkage.
The college and youth-facing tracks draw on the TYM peer-mentor model to build sustainable, student-led first-response networks.
Available as a closed cohort for a single school, college or organisation, or as an open community cohort.